The following vacancies are currently available:
SENIOR FRONT DESK AGENT
Greeting guests and providing them with assistance and information as requested.
Checking guests in and out of the hotel
Strong negotiation skills and good judgment
Help guests with providing information about the hotel and the local area/city.
Maintain strong interpersonal relationships.
Responsible for balancing of their assigned cash float.
Answers internal or external phone calls in a pleasant and professional manner.
Adhere to company policies & procedures at all times
This position requires strong negotiation skills and good judgment, as well as the ability to work well with other departments.
The successful candidate will be enthusiastic and detailed oriented, with exceptional English language communication skills. Additional languages an asset.
A University or College Hospitality Diploma is required
Minimum 4 years previous experience working at the Front Desk of a luxury property
Excellent communication and organizational skills.
Maintain a good, neat personal appearance at all times
Must be able to work with and understand financial information and data, and basic arithmetic functions
Friendly and courteous disposition and personality
Knowledge of computers and cash handling experience mandatory.
Self-motivated, friendly, upbeat, and outgoing person who thrives in a fast-paced environment.
Flexibility in shifts - ability to work any shift on any day is absolutely required.
Perform any other tasks as suggested by the Manager.
Full and Part Time RMTs
Must be able to work flexible hours including weekends
Please forward your cover letter and resume to Careers@windsorarmshotel.com
Digital Marketing and Communications Intern
Reporting to the Communications Director, the Marketing Intern will be primarily responsible for building targeted media lists, conducting outreach to local, regional and national print and online media, tracking and reporting pick-up, developing fact sheets, backgrounders and writing op-eds, press releases, and pitches. The candidate will also assist in managing the logistics for corporate events and coordinate content creation for social media channels including, but not limited to; Facebook, Twitter, Linkedin, Youtube, and the Windsor Arms Hotel Group blogs. The Marketing Intern will work closely with internal and external stakeholders to assist in executing aspects of the 2013 communications road map.
Draft basic communication materials including: news releases, media alerts, fact sheets, and other materials as directed.
Develop and manage a content calendar for social media engagement
Assist in media tracking of Windsor Arms Hotel Group media coverage
Build and maintain targeted media lists
Carry out planning and logistics for corporate and media events (i.e. itineraries, invitations, attendance lists, gifts, travel)
Participate in editorial meetings to brainstorm story ideas and media opportunities
Conduct appropriate follow-up when necessary
Assist in responding to media requests
Excellent oral and written communication skills
Ability to effectively communicate and maintain positive relationships with all levels of staff and external audiences
Superior time management skills, demonstrating the ability to multi-task and prioritize various projects and assignments while meeting required deadlines
Self-motivated, ability to work effectively individually and in a team
Must have experience with social networking platforms with the ability to analyze and interpret metrics
Advanced computer skills - MS Office (Word, Excel, PowerPoint, Outlook)
Nice to have - Adobe InDesign (advanced), Adobe Photoshop (advanced), Adobe Flash (basic), audio and video editing (basic)
Ability to speak, read and write French would be a strong asset
****This position is best suited for an individual who needs an internship to complete their degree
Please send resume and cover letter to:
ABSOLUTELY NO PHONE CALLS